Archive for July, 2009

How To Sell A Radical Idea To The CEO

Thursday, July 9th, 2009

This is  an article I have published at BNET.co.uk, and which can be found here:

 

When it comes to strategy development, one of the most common mistakes a team can make is to discount radical options too early.

Believing that the potential solution will be unacceptable to their bosses, and won’t fit in with the corporate agenda, the idea is stifled before it goes anywhere.

Sometimes they are right, but sometimes it’s just an assumption based on air. Either attitude is damaging if it stops a great idea from seeing the light of day.

What’s more, the downturn has changed attitudes and beliefs in the boardroom just as they have on the shop floor. Your assumptions should be tested before being accepted as fact.

I recently worked with a commercial team who were considering options for growth. One of the options was a more radical change to pricing strategy, which moved away from the corporate pricing policy.

When the head of the commercial team tested this option with her CEO, she found that her ideas mirrored the latest thinking in the boardroom. As a result she is now piloting her strategy with a view to roll out later this year.

If you feel that you have a radical, but exciting alternative solution, here are the steps to take:

  1. Discuss the idea early with your senior stakeholders to gain their feedback, thoughts and potential challenges
  2. Position the idea within a range of options. In the end it may be a combination of these original solutions that creates the best way forward.
  3. Set out the idea’s benefits and risks objectively so that a balanced discussion is generated
  4. Articulate the ways in which you can reduce the downside of the proposal. For example, my client is testing the new pricing strategy in a specific area of the business before making a decision on wider roll out.
  5. Remember that your job is to come up with the best possible solution for the business. Others will seek to make compromises along the way soon enough; you don’t need to do that for them.

Proposing radical ideas requires courage as much as it requires analytical insight. Going against the organisation’s generally accepted ways of working – whether real or imagined - may not be the easiest way forward. But if your idea can benefit your organisation it is the right thing to do.

© Stuart Cross 2009. All rights reserved

The Strategy Balloon

Monday, July 6th, 2009

There is a big difference between getting to 50,000 feet in order to set business strategy and being able to deliver that strategy on the ground.

As I’ve discussed previously, all business strategies must be translated before they can be delivered, no matter how strong your implementation capabilities.

I liken these translation techniques to guy ropes tethering a hot air balloon. The balloon can rise to 50,000 feet but it remains connected to the ground by six critical ropes:

  1. Genuine alignment – all the top team need to be genuinely committed to delivering the agreed strategy
  2. Relentless communication – the strategic intent should form the basis of all communication with the organisation
  3. Resource allocation – resources should be allocated on their ability to deliver the strategy
  4. Talent deployment – your best and most appropriate people should be leading your key strategic objectives
  5. Accountabilities – their individual performance, and the collective performance of the top team, should be directly based on implementing the strategy
  6. Corporate KPIs should reflect the strategy, as should the associated rewards and bonuses.

If these ropes aren’t present, are cut, or become loose, the balloon will start to drift away and the people on the ground will no longer be able to see it. They will go about their business without reference to the top team’s strategic intent and the strategy will disappear.

It will, to all intents and purposes, become just a load of hot air.

Is your high level strategy connected back to ground level realities?

© Stuart Cross 2009. All rights reserved.