Monthly Archives: May 2011

The Benefits Of ‘Failing To Plan’

I met a client yesterday who was expressing his frustration with a piece of work that a major consultancy firm had carried out for his business (why he hadn’t worked with me, I don’t know!) that had clear recommendations and … Continue reading

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Top 10 Innovation Killers

I have previously written elsewhere about 5 innovation killers, but have been thinking further on this subject and have now identified 10 organisational and management factors that I believe prevent companies from reaching their innovation potential. Professional management. Although professionally … Continue reading

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Stuart’s Five Minute Friday Focus – 20 May, 2011

This week’s focus: We all know that the 24-hour customer is a reality, but a recent trip to Las Vegas brought this message home to me loud and clear. Everything in Vegas is open 24/7 – casino’s, bars, stores, clubs … Continue reading

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Are You Creating Unhappy Customers By Offering Them Too Much Choice?

I recently watched a great TED video by Harvard psychology professor, Dan Gilbert, on happiness, and one of the points that Gilbert made was that people are often happier and more satisfied when they are forced to accept a fait … Continue reading

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Stuart’s Five Minute Friday Focus – 13 May, 2011

This week’s focus: There is a fuzzy star in the night sky, just below the Cassiopeia constellation, that is clearly visible to the naked eye. The thing is, though, it’s not a star – it’s the Andromeda galaxy consisting of … Continue reading

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New Teleseminar: Creating A Growth Strategy With Cut-Through

The second session of our 2011 Teleseminar series, Accelerating Growth, takes place next Friday, 20 May at midday (UK time). The title is Creating A Growth Strategy With Cut-Through, and in it you will learn how to clarify your growth … Continue reading

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Being A Trusted Advisor, with Charlie Green

A friend and consultant from the US, Charlie Green, is running Being A Trusted Advisor in London, May 24-25. Charlie is the author of The Trusted Advisor and Trust-Based Selling, and a world leader in the art and science of … Continue reading

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Stuart’s Five Minute Friday Focus – 6 May 2011

This Week’s Focus: Our hunger for success can blind us to the benefits of facing up to genuine failure. Bernie Madoff has said that he began his Ponzi scheme when his legitimate investments failed to make the required return. He … Continue reading

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The Next Best Thing

If customers couldn’t use your company’s products or services, what’s the next best thing they could do? Now, ask yourself two further questions: How much better are you than the next best thing? How different are you to the next … Continue reading

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