Monthly Archives: December 2011

Stuart’s Five Minute Friday Focus – 16 December 2011

This week’s focus: This morning I met with a senior executive of a national retailer who told me that trading is currently just so tough that the business can’t afford to focus on longer-term growth. Instead, he argued, he and … Continue reading

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10 Signs That Your Business Is Distinctive

There is so much noise in today’s markets, and customers have so much choice and so little time, that if you aren’t distinctive – and distinctively better – you have no cut through. And if that’s the case, then you … Continue reading

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Stuart’s Five Minute Friday Focus – 9 December

This week’s focus: How would you run your business if you had no management information? What would you do differently to make sure that your customers were receiving a great experience, your operations were effective and your people had the … Continue reading

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New Testimonial: Jazz Gakhal, Direct Line For Business

Last month I spoke at the New Business Start Up Show, talking about how new businesses can accelerate their growth and success. The insurance company, Direct Line For Business, sponsored my session. This is what Jazz Gakhal, who leads this part … Continue reading

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London-to-Paris Milestones

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An IT Solution Is The Last Thing You Should Offer

Click here to read my latest article on CIO.co.uk and learn why new systems are rarely the answer. © Stuart Cross 2011. All rights reserved.

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Stuart’s Five Minute Friday Focus – 2 December

This week’s focus: I took out one key management lesson from this week’s ‘autumn statement’ from George Osborne, the UK’s Chancellor of the Exchequer. My big take-out was that the Chancellor has given himself very little room for manoeuvre in … Continue reading

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