Monthly Archives: February 2012

Skiing Made Easy

I’ve recently returned from a wonderful week’s skiing in La Rosiere, France, with my wife and three children. The service from our tour operators, Ski Esprit, was very good, but one element of the service model outshone all the others. … Continue reading

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Stuart’s Five-Minute Friday Focus 24 February 2012

This Week’s Focus: The #1 job in driving growth is to retain the customers you already have. Retaining satisfied customers is far more profitable to you than acquiring new customers because they tend to buy more, it costs you less … Continue reading

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Book Review: Business Executive Magazine

From the February edition of Business Executive magazine: “This book is a well-timed initiative for those CEOs who want to act differently, grow their business and lead from the front” To download a free chapter or buy a copy, just … Continue reading

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Stuart’s Five Minute Friday Focus – 10 February 2012

This Week’s Focus: To all of you who were about to forget, here’s just a gentle reminder that it’s Valentine’s Day next Tuesday, a day when we focus on what we admire most about our loved ones. Whether it’s ourselves, … Continue reading

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The 3R’s Of Growth

Following the successful launch of a business, there are three stages of growth, each of which require different management styles and focus. Refinement. Once a business is growing sustainably and profitably, particularly in relatively stable markets, the emphasis is on … Continue reading

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Interview With Libby Wagner

Just before Christmas I had the pleasure of being interviewed about my new book, The CEO’s Strategy Handbook, by leadership expert, Libby Wagner. Just click on the link to here us discussing how business leaders can make strategy practical. Libby … Continue reading

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Stuart’s Five Minute Friday Focus – 3 February 2012

This Week’s Focus: When I was six I found a sparrow in our family garden that had a broken wing. My mum and I put it in a box and gave it some milk and bread. The following morning the … Continue reading

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5 Sources of Innovation

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