Monthly Archives: October 2015

Business Rocks – The Innovation Gym

This week’s focus:  I hate the gym. My body is an endorphin-free zone and so exercise is always a miserable chore.  I do it because I know it’s good for me, but every visit is an internal battle of wills. … Continue reading

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Business Rocks – Unexpected Successes

This week’s focus: The common understanding about growth is that you spot an opportunity, develop a solution and invest behind its success. Things don’t always work that neatly, though. Not only do most ideas fail to deliver, but sometimes it’s … Continue reading

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Business Rocks – Shouldering Problems

This week’s focus: I must be at a certain age. I can no longer raise either shoulder above head height without feeling real pain. Despite physiotherapy, injections and even an operation on one shoulder, the pain remains. It seems that, … Continue reading

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Business Rocks – Innovating In Unpredictable Markets

This week’s focus: How predictable is your market? How far can you see ahead with certainty? 3 years? 10 years? 20 years? In most markets, things are becoming more turbulent and less predictable. Given the scale and pace of economic, … Continue reading

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New Engage Customer Article

You can now read my new article for EngageCustomer.com, Don’t Ask Customers, Observe  Them. Simply click here – Enjoy!

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Business Rocks: Re-Thinking Year 1

This week’s focus: Many of the business plans I see forecast tremendous success in the second and third years of the plan, but project limited improvement in Year 1. There are many reasons for this: the need to invest, the … Continue reading

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