Author Archives: Stuart Cross

This week’s focus: How can you best help your business to become more entrepreneurial, faster-paced and responsive, virtually overnight? The answer is both simple and hard: let your people make more decisions. Giving your people the freedom – even the … Continue reading →

This week’s focus: This is the 100th edition of Friday Focus. Each edition takes about 30 minutes for me to think about, develop and write. The key, for me, has been to set aside the time each week so that … Continue reading →

This week’s focus: I’ve been working in Amsterdam this week, where the Dutch were welcoming their new king, Willem-Alexander, following the abdication of Queen Beatrice. Monarchical succession planning is relatively straightforward, at least in terms of who is next in … Continue reading →

This week’s focus: Your ability to get anything done is directly related to the quality of your relationships with your colleagues, partners and other stakeholders. Wherever I see an example of slow progress, a failure to deliver a project or … Continue reading →

This week’s focus: You don’t start a car in fifth, and even Usain Bolt doesn’t really get into his stride until the last 40 metres of his 100 metre sprints. Yet, many business leaders are so anxious to generate growth … Continue reading →

This week’s focus: Twice in recent weeks I’ve come across businesses that have confused their biggest customers with their best customers. It can be tempting to focus on your larger customers, as they’re more likely to provide you with the … Continue reading →