Category Archives: Business Rocks

Business Rocks – Truth Hunts

  This week’s riff: Last week, a client complained to me that her recent investigations into some operational issues had led her Finance Director to warn her against carrying out “witch hunts”. He was worried that people would feel victimized … Continue reading

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Business Rocks – Blind-Sided

This week’s riff: We have now lived in our new house for five months. When we moved in we had no curtains or blinds, and so my wife ordered a great product called Blinds-In-A-Box. The next day a box full … Continue reading

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Business Rocks – Willpower Beats Horsepower

This week’s riff: Studies suggest that over 60% of transformation efforts fail. It doesn’t seem to matter whether you’re leading a huge organization or a smaller enterprise: the chances are your big change initiatives will fail. There are many reasons … Continue reading

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Business Rocks – Better Than John Lewis

This week’s riff: Having moved house recently, I have been in constant contact with BT about my phone and broadband service. After each conversation, the service agent has informed me that I’ll receive an email or text asking me to … Continue reading

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Business Rocks – How To Make Your Most Important Decisions

This week’s riff: 11 years ago, I was struggling to plan my future after deciding to leave my role at Boots the Chemists. I was considering various options, including taking another corporate role, joining a management consultancy firm, teaching, becoming … Continue reading

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Business Rocks – Stansted Airport’s 2-Hour Speedy Parking Solution

This week’s riff: We recently had an enjoyable week’s holiday in France. We flew from Stansted Airport and I had booked the airport’s ‘speedy parking’. The marketing blurb told us that we could simply hand over the keys and walk … Continue reading

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Business Rocks – My First Hero

This week’s riff. Glen Campbell, the great guitarist and singer, died earlier this week after a prolonged battle with Alzheimer’s disease. Along with Rod Stewart and George Harrison, Glen was one of the first pop stars I can remember. I can … Continue reading

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Business Rocks – Your Way

This week’s riff: As a leader of your business, there are some tasks that you cannot outsource. Establishing the values of your organization, developing the strategic direction and goals of your business, engaging and aligning your people with the strategy … Continue reading

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Business Rocks – The Power of Added Extras

This week’s riff: I was talking to my son, Dylan, about his favourite pizza restaurants. Without hesitation, he told me his very favourite was Pizza Hut. Why? Well, they have an ice-cream station where you can serve yourself as much … Continue reading

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Business Rocks: Brexit Blockage

This week’s riff: I’m not making a political point when I say that the UK’s approach to the Brexit negotiations looks pretty shambolic. Over a year on from the referendum vote to leave the EU and it’s still not clear … Continue reading

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