Category Archives: Performance Improvement

Next week the UK will have a national referendum on an issue on which very few people care. Whether the country keeps the ‘first past the post’ system for its general election, or moves to an ‘alternative vote’ system is … Continue reading →

Cross-functional projects are regularly delayed and fail to hit their milestones; Support functions are duplicated across the organization; You regularly have to deal with turf battles between your executive colleagues; Relatively simple operating decisions are regularly on the executive agenda … Continue reading →

Bruce Springsteen’s cracking new album, The Promise, is actually quite old. In fact it’s 30 years old. It transpires that the album comprises some of the 60-odd songs that Springsteen wrote for his 1978 classic LP (back in the days … Continue reading →

…is to recognise what’s changed. Problems can be characterised as an adverse variation in performance resulting from a change in the environment. For example: Pipes start leaking when they crack after being subject to rapid freeze-thaw temperatures; Staff turnover can … Continue reading →