Category Archives: Performance Improvement

Is that they usually aren’t. There are three reasons: Their impact is too small to register on any performance scale as a ‘win’. This means that the project is never at the top of anyone’s list of priorities and is … Continue reading →

Is Customer Hindrance, and is defined as a company’s ability to make it harder, more expensive and less rewarding for their customers to do business with them. Perhaps surprisingly, many companies still think that this is the way to go … Continue reading →

Click on the link to read my article, How To Be More Selfish At Work, which has just been posted on BNET. © Stuart Cross 2010. All rights reserved.

I am increasingly convinced that success requires a certain level of selfishness that many managers and executives are simply unwilling to reach. Rather than run the risk of upsetting one of their colleagues, or, even worse, their boss, they toe … Continue reading →

For the past 12 months or so I have added coaching services to my business, and have been helping successful executives become more effective. There is a lot of mystique surrounding coaching, but it is a relatively simple, common sense … Continue reading →