10 Dimensions Of Great Customer Service

Click on the link to read my article, 10 Dimensions Of Great Customer Service, which has just been posted on BNET.

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This entry was posted on Tuesday, November 10th, 2009 at 12:16 pm and is filed under Innovation, Performance Improvement. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

Recent Comments:

Phil Symchych: Stuart, Great article. Apparently, Customer Hindrance is an international phenomena. Phil

Joseph: Woman under thirty without a family is an attractive target. Wouldn’t you say? ok that was just a joke....

Joseph: Hi, While what your client did brings in a short-term profit for him, doesn’t it have a long term...

Garry Beavis: Amen to all those points Stuart. Business needs to be run according to ‘my rules’ rather...

David Locke: AsIF is also proactive. In AsIF thinking, as defined by some DARPA research on meta-cognition, you...

Martyn Drake: Great post Stuart. Spot on insights.

Martyn Drake: Excellent article, well observed and well written. It’s easy to see the potential for...

Libby Wagner: Stuart, Great video! You reminded me of additional elements that also affects leaders’ abilities...

Martyn Drake: Great diagram - it really encapsulates the issue. I imagine most of us have seen this situation far too...

Martyn Drake: Stuart, really good analogy. At the risk of stretching the metaphor, there’s a great golfing...

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